Arcana Hair and Beauty Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.arcanahair.com

1. Collecting personal information
1. We may collect, store and use the following kinds of personal information:
a) information that you provide to us when registering with our website (including your email address);
b) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
c) information contained in or relating to any communications that you send to us or send through our website;
d) any other personal information that you choose to send to us.

2. Using your personal information

2.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

2.2 We may use your personal information to:
a) administer our website and business.
b) enable your use of the services available on our website;
c) send you non-marketing commercial communications;
d) send you email notifications that you have specifically requested;
e) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter); and/or
f) send you marketing communications relating to our business which we think may be of interest to you by email or similar technology (you
can inform us at any time if you no longer require marketing communications).

3.3 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4. Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

4.3 We may disclose your personal information:
a) to the extent that we are required to do so by law;
b) in connection with any ongoing or prospective legal proceedings;
c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.

4.4 Except as provided in this policy, we will not provide your personal information to third parties.

5. Security of your personal information

5.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

5.2 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6. Amendments

We may update this policy from time to time.

7. Your Rights

7.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by
a solicitor or bank plus an original copy of a utility bill showing your current address).

7.2 We may withhold personal information that you request to the extent permitted by law.

7.3 You may instruct us at any time not to process your personal information for marketing purposes.

7.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will
provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

8. Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@arcanahair.com or by mail using the details provided below:

46 Bedford Place, Southampton, Hampshire, SO15 2DG , United Kingdom